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Town Hall

  • Westrock
  • On-site
  • Mixed-use

Plans for a new Town Hall, offices, flats, a public square and restaurant / café were approved by Crawley Borough Council’s Planning Committee in June 2018.

The proposals for the major redevelopment at the eastern end of The Boulevard will see the current Town Hall demolished and replaced with:

  • Up to 273 flats (of which 109 will be affordable)
  • A nine-storey building containing a new Town Hall and grade A commercial offices above
  • A new public square
  • Public realm improvements
  • Ground floor commercial space for a restaurant / café
  • District energy centre

The Town Hall multi-storey car park will remain, but be upgraded under these proposals.

A consultation which took place in July 2017 showed that residents are strongly in favour of the proposals. View the results.

The new facilities will transform a major town centre opportunity site while securing the council’s finances through the ability to generate new revenue from commercial office tenants.

A new Town Hall will also provide a better, fit-for-purpose building for customers, staff and councillors and achieve significant savings on the council’s current running costs.

The council will incorporate key elements of the existing building in the new Town Hall to retain vital links with the past while preparing for the future.

The current Town Hall will remain the council’s administrative centre until the new building is ready to move into in 2022.


  • Full Council agreed outline agreement – February 2017
  • Public consultation – July 2017
  • Planning application submitted – December 2017
  • Planning permission granted – June 2018
  • Development agreement between Crawley Borough Council and Westrock signed – autumn 2018
  • Phase one housing (91 flats to the west of the Town Hall) completed - August 2021
  • Demolition of part of the existing Town Hall complex – November 2019
  • Construction of the new Town Hall started – spring 2020
  • Letting agent appointed - June 2020
  • Completion of Town Hall – spring 2022
  • Phase one housing complete – summer 2021
  • Phase two housing complete – 2024
  •  Grade A commercial space available from summer 2022

District Heat Network

Construction continues on the energy centre and work is expected to be completed in April 2022. 

The pathway from The Boulevard to Kilnmead Road is now closed for the foreseeable future while construction of the energy centre takes place, this includes access to the multi-storey car park. Access to the town centre from the car park will require visitors to leave the car park via the exit on Exchange road. This also applies to those wishing to access the Town Hall from this direction.

Visitors approaching from Kilnmead Road, will also need to walk to the town centre via Exchange Road. Apologies for an inconvenience caused. 

Video links

Watch our time-lapse videos on YouTube showing the demolition and construction of the Town Hall.

  • Demolition of part of the existing Town Hall complex – November 2019
  • Construction of the new Town Hall starts – spring 2020

Find out more

For more information see answers to some frequently asked questions.

Any further questions can be submitted to

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